Resolve issues, review program details and enhancements with existing software and external vendors Exercise granted authority to make decisions on account actions and exceptions; maintain accountability for actions taken Collaborate with multiple internal areas and external vendors to ensure seamless member service of credit card functions; partner with related groups to

Support all aspects of the Internal Controls over Financial Reporting (ICFR) governance program Support multi disciplinary control initiatives to evaluate controls and ultimately transform any control gaps into mature control environments Support the evaluation of the operational performance of existing controls and devise remediation strategies that align control perform

Maintain & apply the laws and regulations of certificate, IRA, ESA, POD , Trust, Estate planning and settlement, and probate knowledge of processes, procedures, systems, and regulations of the Internal Revenue Service Code and National Credit Union Association Administration (NCUA) along with Navy Federal policies and procedures Maintain a thorough knowledge of Navy Feder

Perform engineering tasks and assignment in support of peers, business requirements, and projects Perform engineering technology research, configuration, deployment, and/or troubleshooting of enterprise endpoints Assist team members with administrative tasks including ticket documentation, submission, end user communication, etc. Assist with day to day support activities

Develop, maintain, and manage advanced reporting, dashboards, data models and analytical results Evaluate and define functional requirements for analytics and business intelligence (BI) solutions Retrieve, analyze and validate data and test accuracy of reported results Work directly with project leads to understand requirements and propose key analytics solutions to drive

Lead, oversee and conduct the most complex IT and information security audits to ensure accordance with Navy Federal and industry audit standards Lead consulting engagements in performing vulnerability assessments and penetration testing to IT infrastructure Manage third party consultants; including preparing requirements, RFPs, vendor selection, SOW, rules of engagement

Deploys and configures Cisco Virtual Routers within cloud instances Deploys and configures CheckPoint CloudGuard Firewalls within cloud instances Performs problem isolation and resolution of network problems through troubleshooting and devising effective solutions Installs patches and maintains accurate records of network changes and patch/update levels Performs network m

Execute priorities and goals for complex technology and business process redesign projects that align with department/organizational objectives Leverage product life cycle management and agile practices through change management, risk mitigation, and communications Apply knowledge of technical solutions and processes; serve as change agent to champion innovation in operat

Develop and manage the internal communications for enterprise or department events and campaigns designed to inform and/or drive action under general supervision with limited discretion Create, write, and produce timely internal communications \ to inform management and employees while ensuring consistent messaging and organizational vision Collaborate with Human Resource

Design, develop, and evaluate basic/routine predictive models and algorithms with some complexity Analyze and interpret results with some complexity Limited judgment and discretion within defined procedures and practices Develop and code basic software programs, algorithms, and automated processes Use modeling and trend analysis to analyze data Collaborate with team membe

Ensures effective management of print and direct mail projects from inception through implementation, including multi effort direct mail campaigns, branch openings, direct reprints, branch campaign materials, tax related mailings, event collateral and monthly matrix mailings Defines, develops and executes print and direct mail project plans, including scope definition, ex

Develop, maintain, and manage advanced reporting, dashboards, data models and analytical results Evaluate and define functional requirements for analytics and business intelligence (BI) solutions Retrieve, analyze and validate data and test accuracy of reported results Work directly with project leads to understand requirements and propose key analytics solutions to drive

Oversees ongoing vulnerability assessments and security audits to identify cybersecurity risks Drives improvements necessary to mitigate those risks Performs technical analysis of vulnerabilities and leads in the development of vulnerability corrective action plans Conducts a regular review of network, application and operation system security documents and procedures Rev

Analyze reports and financial statements and assess the wholesale credit risk and viability of potential counterparties and banking partners Perform due diligence research and analysis on existing counterparties and portfolio debt to include credit monitoring, ratings verification, earnings tracking and assessments Conduct independent detailed research and analysis on cou

Develop, maintain, and manage advanced reporting, dashboards, data models and analytical results related to procurement functions Evaluate and define functional requirements for analytics and business intelligence (BI) solutions Retrieve, analyze and validate data and test accuracy of reported results Work directly with project leads to understand requirements and propose