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At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters.
Department OverviewAt Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video and services help our customers work safely and more efficiently. Whether it's helping firefighters see through smoke, enabling police officers to see around street corners, or reliably keeping the lights on in homes and businesses around the world, our work supports those who put their lives on the line to keep us safe. Bring your passion, potential and talents to Motorola Solutions, and help us usher in a new era in public safety and security.The Upgrade Operations (UO) department specializes in performing software and hardware upgrades on live customer systems. The UO department's focus is on minimizing customer's downtime during upgrades in order to optimize their experience during the moments that matter.Job Description
As a Solution Engineer, enable the proper technical solution design and deployment plan for the ActiveEye Cybersecurity services in ASTRO, VESTA, Flex CAD, Premier One CAD, and Enterprise environments.
Responsibilities
- Engage with customers to understand and document current state environment
- Design and document optimal customer solution approach
- Review equipment needs, remote support of site walks
- Create statement of work for 3rd party providers
- Create and communicate system design and integration strategy
- Participate in proposal reviews
- Coordinate with various internal functional teams (Systems Integration, Service, Sales, Product Groups) to ensure all business unit goals are addressed in our proposals
- Validate and assist with proper deployment of solutions in customers' network
- Provide deep technical subject matter expertise to other ActiveEye deployments.
- Provide initial training to customer
Desired Knowledge / Skills
- Networking design, management and troubleshooting experience
- Strong communication skills to inform and collect feedback from customer techical staff
- Ability to build strong relationships across internal and external stakeholders
- Familiarity with Motorola Solutions ASTRO radio system architecture strongly desired
- Broad cybersecurity domain knowledge
This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers.
Basic Requirements- 3+ years experience successfully scoping network or cybersecurity solutions
- Bachelor's degree in a related field
- Must be a U.S. citizen with ability to obtain necessary security clearance as required by government contract
Our U.S.Benefitsinclude:
- Incentive Bonus Plans
- Medical, Dental, Visionbenefits
- 401K with Company Match
- 9 Paid Holidays
- GenerousPaidTime Off Packages
- Employee Stock Purchase Plan
- PaidParental & Family Leave
- and more!
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.
We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com.
Motorola Solutions is an Equal Opportunity Employer committed to no discrimination because of race, color, creed, marital status, age, religion, sex, national origin, citizenship, sexual orientation, gender identity or expression, genetic information, disability, protected veteran, or any other legally protected characteristic.