Located in the Circuit Court Civil Branch, under the supervision of the Civil Status Division supervisor, this position performs a wide variety of complex and technical processes and duties in the team and is responsible for a variety of duties.

Prepares cases for appeal to the Virginia Court of Appeals and the Virginia Supreme Court. Prepares garnishment dismissal and show cause orders. Assists in the administration of the Differentiated Case Tracking Program (DCTP). Prepares and coordinates all elements of various dockets and analyzes information from civil law/domestic case documents for the Circuit Court. Prepares and coordinates all elements of the weekly Friday Motions Docket. Assists the public, attorneys, staff, and judges in person, via written correspondence, through the court's website, email, and over the telephone. Performs other duties as required.

(The illustrative duties listed in this specification are representative of the class but are not an all-inclusive list. A complete list of position duties and unique physical requirements can be found in the position job description.)

• Receives and reviews documents to ensure completeness for filing and recording;
• Prepares and processes legal documents;
• Enters and updates case information in the case management system;
• Scans and indexes documents in the case management system;
• Calculates and collects fines, court costs, and restitution;
• Notifies defendants of court fines, fees, and restitution balances and payment options;
• Reconciles daily receipts, identifies discrepancies and makes corrections;
• Assists customers by phone, and in person with miscellaneous inquiries;
• Maintains, stores, and ensures accessibility of case files;
• Assists the public requesting to review, and/or obtain copies of case files;
• Prepares and monitors Court dockets;
• Ensures the confidentiality of court records in accordance with the Code of Virginia and the Rules of the Supreme Court.

(The knowledge, skills and abilities listed in this specification are representative of the class but are not an all-inclusive list.)

• Knowledge of standard administrative procedures, practices, and equipment;
• Knowledge of common legal terminology, documents and procedures;
• Ability of comprehend applicable Virginia Code sections and laws;
• Ability to process a considerable volume of record work in an accurate and timely manner;
• Ability to perform data entry, scanning, indexing and retrieval with computer information systems;
• Ability to communicate courteously and effectively, both verbally and in writing;
• Ability to develop and maintain effective working relationships with a variety of individuals, including the judges, general public, members of the legal and business community, and department staff.

MINIMUM QUALIFICATIONS:
Any combination of education, experience, and training equivalent to the following: (Click on the aforementioned link to learn how Fairfax County interprets equivalencies for "Any combination, experience, and training equivalent to")
Any combination of education, experience and training equivalent to high school graduation; Plus two years of experience providing administrative support, technical support, customer service, or working in a court or legal environment.

NECESSARY SPECIAL REQUIREMENTS:
The appointee to the position will be required to complete a criminal background check to the satisfaction of the employer.

PREFERRED QUALIFICATIONS:

• Two or more years of court and/or legal experience.
• Two or more years of experience in providing front-line customer service.
• Knowledge of the Code of Virginia and regulations in relevant areas.
• Excellent attention to detail and organizational skills.
• Clear and concise oral and written communication skills.
• Experience working in a team environment.
• Ability to exercise tact, discretion, initiative, creativity, and independent judgment.
• Experience in the use of Microsoft Office computer software, especially Word, Excel, and Outlook.

• Requires ability to lift boxes, files and push a cart weighing up to 50 pounds; to input and retrieve data from a computer; to climb a ladder to access and store files; to stand and file for an extended period of time; to communicate verbally and in writing.
• All duties performed with or without reasonable accommodations.