Minimum Education
Bachelor's in Medical Technology or equivalent related field of science or business degree. (Required)
Minimum Work Experience
At least 3-4 years in an accredited clinical laboratory with some knowledge of specimen processing operations preferred and experience in phlebotomy. (Required)
Required Skills/Knowledge
Math Ability Level: Statistical Analysis. Excellent interpersonal and communication skills important. Knowledge and skills related to LIS desirable
Required Licenses and Certifications
Medical Technologist (MT)
HEW or a similar regulatory agency. Registry or eligible as MT (ASCP). (Preferred)
Functional Accountabilities
Technical Knowledge
- Perform all technical procedures in the section following standard operating procedures (phlebotomy optional).
- Prepare schedules/assignments.
- Assist in oversight of phlebotomists/lab associates.
- Collaborate with the manager on significant issues or barriers.
- Provide leadership and guidance to support staff and direct reports.
- Manage performance planning and documentation, and facilitate goal achievement of individuals.
- Support continuing education of staff in competency developments in areas of defined responsibility.
- Ensure departmental compliance with the hospital's administrative and professional policies, and governmental and accreditation regulations.
- Ensure a safe work environment is maintained.
Quality Assurance
- Identify, evaluate and resolve technical and patient-related problems.
- Collect data and facts for review by the Manager.
- Document all actions taken.
- Review worksheets, records and logs.
- Direct overall operational functions for assigned areas.
- In both formal and informal situations, create a practice environment where employees progressively internalize and demonstrate the components of customer focused care.
Staff Direction and Support
- Provide in-service training and education for assigned staff.
- Provide leadership and technical assistance to all assigned staff as directed by the Manager.
- Assist in monitoring employee performance.
- Complete timecards and print timesheets for Manager to review.
- Effectively manage staff assigned.
- Recommend and develop new processes and systems to meet departmental needs.
Monitoring and Compliance
- Ensure send out results are current by monitoring.
- Call reference labs to get delinquent results.
- Ensure compliance with regulatory and accreditation standards; monitor standards including technical procedures and computer maintenance.
- Document and report personnel issues.
Budget Control and Supplies
- Provide cost-effective utilization of materials and personnel and assist in directing cost containment.
- Coordinate repairs and maintenance of all electric equipment in the Support Services area.
- Monitor supply inventories in assigned areas to ensure adequate availability.
- Receive and stock supplies.