IT Field Support Specialist with TS/SCI Poly
Columbia, MD 
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Posted 6 days ago
Job Description
IT Field Support Specialist with TS/SCI Poly
Job Locations US-MD-Columbia
Job ID 2023-5505 # of Openings 24 Category Technical Services & Operations
Opportunity
    Conducts site surveys
  • Assesses and documents current site configuration and user requirements
  • Analyzes existing requirements and prepares specifications for hardware acquisitions
  • Prepares engineering plans and site installation Technical Design Packages
  • Develops hardware installation schedules
  • Prepares drawings documenting configuration changes at each site
  • Prepares site installation and test reports
  • Configures computers, communications devices and peripheral equipment
  • Trains site personnel in proper use of hardware
  • Builds specialized interconnecting cables
  • Troubleshoot, repair, and test computer workstations, servers, printers, peripherals, and teleconferencing equipment
  • Install and configure computer workstations, servers, printers, peripherals, and teleconferencing equipment and associated cabling
  • Maintain government and/or vendor-manufactured fiber optic modems, multiplexer, fiber optic/Ethernet cables & telephone systems
  • Updates technical drawings using AutoCAD software as needed
Qualifications
  • Highly skilled in installing, repairing and troubleshooting computer hardware and peripherals. Well-versed in installing windows, software, applications, antivirus and patches
  • Demonstrated ability to read and understand technical manuals and schematics
  • Expertise in Microsoft Office Applications (Word, Excel, PowerPoint and Access)
  • Able to manage time and priorities effectively
  • Able to work efficiently with minimal supervision
  • Proficient in working with end-users remotely
  • Demonstrated expertise in Microsoft Windows 7 and 10
  • Familiar with Active Directory security and policies
  • Excellent analytical and problem solving skills
  • Outstanding communication skills to relate with team members and support workers
  • Must to be able to lift 50 lbs.
  • Must be able to drive company vehicle.
  • Must be available to work some 8 hour shift between the hours of 6am-6pm, as determined by management.

Clearance Required: TS/SCI prior to consideration

Additional Requirements to be obtained: Full Scope polygraph is required upon starting

Education/Years of Experience: Minimum education and experience level: High school/GED and a minimum of five (5) years of experience. Equivalent education and experience: Associate's degree and two

About IMG

Founded in 1987, IMG is a leading small business that exemplifies competence, integrity and follow-through. We consistently provide customer focused professional services, which ensures our company is recognized for continually exceeding expectations. We believe that at the core of our success stand our people. Our people have provided professional services in the Information Technology field for our customers with a commitment to customer satisfaction for more than 35 years.Information Management Group, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.


Information Management Group, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Information Management Group is an EOE. All qualified applicants will receive consideration for employment without regard to Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation/National Origin .

 

Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
Open
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