Manage inbound and outbound calls, emails, and voicemails from customers. Provide technical assistance and guidance to customers on how to use our web based solution. Opening trouble tickets, assisting customers and resolving problems in a professional and timely manner and escalate to other team members as needed. Document, track, monitor and follow up on problems/inquir

Pay Range The typical pay range for this role is Minimum Maximum $57,009.60 $103,400.00 Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including location. The budgeted salary range for this position is between $60,000 $

Cyber Operations Planner SME Job Locations US MD Fort Washington ID 2024 18716 Category Cyber Security Security Clearance Requirement Top Secret/ SCI Type Regular Full Time Level Senior Overview Systems Planning and Analysis, Inc. (SPA) delivers high impact, technical solutions to complex national security issues. With over 50 years of business expertise and consistent gr

Cyber Operations Planner SME Job Locations US MD Fort Washington ID 2024 18716 Category Cyber Security Security Clearance Requirement Top Secret/ SCI Type Regular Full Time Level Senior Overview Systems Planning and Analysis, Inc. (SPA) delivers high impact, technical solutions to complex national security issues. With over 50 years of business expertise and consistent gr

Job Number R0197879 Identity Intelligence Analyst The Opportunity Do you find yourself constantly looking for more and better information? Do you want a job where you can use your knowledge and research skills to improve national security? Never has the role of an all source analyst been so meaningful. More connected devices, larger storage capacity, and faster connection

Research Computer Scientist Opportunities IDA Center for Computing Sciences The Institute for Defense Analyses Center for Computing Sciences (IDA/CCS) is looking for outstanding researchers to address difficult computing problems vital to the nation's security. IDA/CCS is an independent, applied research center sponsored by the National Security Agency (NSA). Emphasis are

Facilitates and leads the Operations & Maintenance (O&M) effort by conveying the agile vision to a Kanban delivery team. Outlining and prioritizing work based on program initiatives and business value. Coordinate and monitor the Scrum process from initiation through delivery. Educate the team on best practices and tools. Serve as liaisons between the product owner, O&M te

of the Project Manager Collaborate with client side PMs to define project scope, budget, and governance structures Develop and approve project SOWs based on architectural designs Implement projects according to the approved SOWs, ensuring adherence to timelines and quality standards Maintain regular communication with client PMs, providing updates on project status, risks,

s and policies, cybersecurity personnel, and cybersecurity processes and procedures in accordance with the ISSO Guide. Ensure that Information Owners and stewards associated with JMOD/JWICS information received, processed, stored, displayed, or transmitted on each DoD information system (IS) are identified in order to establish accountability, access approvals, and special

In this role you will be responsible for all aspects of database infrastructure lifecycle management, including, but not limited to Performance Optimization Data Security Data Integrity Data Migration Data Governance Database Performance Monitoring Database Maintenance Scalability Planning Database Technology Evaluation Collaboration with Development DBAs Disaster Recover

Job Title / Level SkillBridge Industrial Security Intern (Transitioning Military) TS/SCI Clearance Required Clearance Required? Top Secret/SCI Location Arlington, VA 22202 US (Primary) Chantilly, VA 20151 US % Travel 0 10% Job Description Are you a transitioning servicemembe r eligible for a SkillBridge program? Are you looking to continue your career in the Industrial Se

Job Title / Level Systems Engineer II Secret Clearance Clearance Required? Secret Location Carderock, MD 20817 US (Primary) % Travel 0 10% Job Description WANTED We are looking for a System Engineer II with demonstrated experience supporting DoD requirements to join our team in West Bethesda, MD! As a System Engineer II, you will Work with a team of driven, supportive, an

Test Engineer, Sr Job ID 2024 5260 Job Locations US Remote United States Overview Are you a purpose driven Test Engineer, Sr seeking to join Dreamers, Drivers, and Doers who serve the Veterans that have protected our Freedom? TISTA associates enjoy above Industry Healthcare Benefits, Remote Working Options, Paid Time Off, Training/Certification opportunities, Healthcare S

of specific duties in a typical workday for this position Collaborate with business stakeholders to gather requirements and translate them into functional solutions using Power Platform technologies such as Power Apps, Power Automate (Flow), Power BI, and Power Virtual Agents Design, develop, and customize Power Apps to create user friendly and responsive applications focu

Our client is looking for a Helpdesk Support Specialist to support the Enterprise Standard Architecture V (ESA V) program, in Washington, DC. Location This position will be 100% onsite at the customer location in Washington, DC Clearance Public Trust security clearance required (Secret Clearance highly desired) Job Duties Deskside support for any user where a ticket has b